YonoGames Privacy Policy — Your Data Is Completely Safe With Us

1Introduction & Scope of Policy

This privacy policy applies to the YonoGames platform (yonogames.lat) and its associated mobile applications. It explains how YonoGames collects your personal information, why it does so, where it is stored, and what rights you have.

YonoGames By accessing or using the platform, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform.

2What Information Is Collected

YonoGames collects information in several ways — some you provide directly, and some is collected automatically.

Information You Provide:

• Full name, date of birth, gender
• Mobile Number & Email Address
• Residential address (city and district)
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number — full number is not stored)

Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser information and connection type
• Platform activity logs (login times, game history)
• Cookies & Session Data

3Why and How Your Data Is Used

YonoGames uses the information it collects only for specific, legitimate purposes — never beyond what it was originally collected for.

• Account Management: Registration, login, password recovery, and account security.
• Payment Processing: Processing deposits and withdrawals and verifying transactions.
• Fraud Prevention: Detection of multiple accounts and monitoring of unusual activity.
• Legal Obligations: Retaining data in compliance with regulatory requirements.
• Platform Development: Analyzing usage patterns to improve our services.
• Support Services: Helping you resolve your issues.

4Data Sharing & Disclosure Policy

YonoGames does not sell your personal data. However, in certain limited circumstances, it may be necessary to share information with specific third parties:

• Payment Processors: Transaction details are shared with mobile banking service providers as needed to process deposits and withdrawals.
• Identity Verification Services: With approved verification services as part of the KYC process.
• Law Enforcement: Based on a court order or valid legal claim.
• Security Consultant: With security specialists in the case of fraud investigations.

In all of the above cases, only the minimum necessary data is shared. We have data protection agreements with all third parties — they are equally bound to keep your information confidential.

5Technical Security Measures

YonoGames uses industry-leading technology to protect your data, with security measures in place at every level:

• 256-Bit SSL/TLS Encryption: All network communications are encrypted.
• Password Hashing: Your password is never stored in plain text.
• Two-Factor Authentication (2FA): Optional but strongly recommended.
• Regular Security Audits: Reviewed by independent security specialists.
• Data Backup: Encrypted backups stored in secure data centers.
• Access Control: Only authorized personnel can access data on a need-to-know basis.

6Cookie Policy

YonoGames uses cookies on its platform to enhance your browsing experience and keep the platform secure. Cookies are small text files stored in your browser or on your device.

Types of cookies used by YonoGames:

• Essential Cookies: Login sessions and security tokens — disabling these will prevent the platform from functioning properly.
• Analytics Cookies: Tracks time spent on each page to help us improve the platform.
• Preference Cookies: Remembers your language preference, theme selection, and similar settings.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features.

7How Long We Retain Your Data

YonoGames does not retain data beyond what is necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulations).
• KYC Documents: 5 years after verification.
• Cookies & Session Data: Up to 2 years, or until the session ends.
• Support Conversations: 3 years (for improvement purposes).

Once the retention period expires, data is securely deleted or anonymized.

8Your Rights

You have the following rights regarding your personal data on YonoGames:

To exercise any of your rights, email us at [email protected]. We will respond within 30 business days. For KYC-verified accounts, data deletion requests may be partially fulfilled in certain cases due to legal obligations.

9Protection of Minors

YonoGames is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a parent or guardian believes their minor child is using YonoGames, please contact us immediately at [email protected].

10Privacy Policy Updates

YonoGames may update this privacy policy as needed. Users will be notified of any significant changes via their registered email or through an in-platform notification.

The date of any update will always appear at the top of the page as "Last Updated". Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

11Contact — Privacy Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us:

• Email: [email protected]
• Subject Line: Enter "Privacy Request" in the subject line
• Live Chat: At the bottom-right corner of any page on the platform
• Response Time: 3–5 Business Days

We treat every privacy-related request with the utmost seriousness and will follow up until we are confident your concern has been fully resolved.